My order is later than expected - what shall I do

Updated by Tablet2Cases

Checking if your gift will make it in time for Christmas? Read more here

All Tablet2Cases parcels are monitored with our Advanced Tracking System (ATS) that sends you regular status updates to ensure you never lose track of your goods. You should be able to track your package using the link provided in one of the update emails.

Check our usual delivery times here.

The leading national postal service company will deliver all standard mail packages (e.g., USPS in the USA, Royal Mail in the UK, Deutsche Post in Germany, La Poste in France, Correos in Spain, etc.)

If you can't track your package using the link we send you, try searching for it on your national postal services company's website. Use the tracking ID provided in the email.

If a standard package seems to be missing, contact your local post office to check if the package is waiting for you there. It is possible that the package was not scanned into the system correctly, and it's impossible to track online even though it was shipped.

You can use the same method. In case of expedited packages, simply search for it on the shipping carrier's website to send your parcel (DHL, UPS, FedEx, etc.) and contact their customer support to ask for further information.

If you can’t find your package that way, contact us, and we will assist you further. 


How did we do?


Powered by HelpDocs (opens in a new tab)