The tracking information shows my packaged has been delivered but I don't have it
We use a specialized third-party company to deliver your products to you as efficiently as possible. In rare cases, they might experience a few hiccups or communication issues. Here’s what you can do:
- Wait 24 hours - in some cases, packages may say delivered up to 24 hours before arrival.
- Look for a notice of attempted delivery.
- Look around the delivery location for your package.
- See if someone else accepted the delivery.
- Some parcels travel through multiple carriers; check your mailbox or wherever else you receive mail.
If that doesn’t work, don’t worry – we’re here to help. Contact us, and we’ll assist you further.